Upcoming changes to our service — November 2018

November is here, which means the skies of Chiang Mai will soon be lit up with flying lanterns, and the rivers filled with beautiful floating krathongs, the hallmark of Loi Krathong Festival. Whilst here at WashDrop we’ve never been busier, saving our customers from many hours of hard work doing laundry each week.

Today we’re announcing a few very necessary changes to our service. In summary, we will be introducing small minimum weights for laundry on all of our services, and adjusting the price of our same-day express service. The price of our economy and standard laundry services will not be changed, and there will not be any minimum weights set for ironing or our shoe cleaning service, either. It is of course still possible to send us your laundry below that of the minimum weights, however the minimum weight for washing will be charged. The full changes are listed below this post, with the new minimum charges being: 4kg for economy, 3kg for standard, and 2kg for express.

The update will come in to effect on Thursday, November 15th, however all existing customers will not see any changes to their service in the form of minimum charges until the end of the year. We will also be actively reaching out to any customers who may be impacted by the new minimum order sizes over the next few days.

These changes will allow for us to continue to offer free collections and deliveries to everyone in Chiang Mai. The minimums that we have set have been carefully designed to cause the smallest possible change, with the vast majority of our customers seeing no change at all.

As always if you have any comments, questions, or concerns, we’re ready to talk 7 days a week, from 8am until 8pm. Please do get in touch via Email, on Facebook Messenger or LINE.

Our updated services, effective from November 15, 2018

We have highlighted all changes in bold.

Economy

฿49
per kg
Order Economy
  • 60 minute collection and delivery window
  • Returned in 48 hours
  • ฿49 per kilo of washing
  • ฿30 per kilo of ironing
  • ฿149 per pair of shoes
  • Free collection and delivery
  • 4kg minimum charge

Standard

฿69
per kg
Order Standard
  • 60 minute collection and delivery window
  • Returned in 24 hours
  • ฿69 per kilo of washing
  • ฿40 per kilo of ironing
  • ฿199 per pair of shoes
  • Free collection and delivery
  • 3kg minimum charge

Express

฿129
per kg
Order Express
  • 30 minute collection and delivery window
  • Returned in 6 hours
  • ฿129 per kilo of washing
  • ฿60 per kilo of ironing
  • ฿299 per pair of shoes
  • Free collection and delivery
  • 2kg minimum charge

Collection and delivery

We offer free collection and delivery for all orders collected within the highlighted zone on the map below. If you're staying outside of this area, we still may be able to collect, but there will be an extra fee starting at ฿20 per kilometer.